TERMS AND CONDITIONS PROCEEDING WITH A BOOKING
[Please print and sign this page after booking/when requested]
There are two ways in which the booking can be established. Firstly, after the initial enquiry, the client can either send a deposit (usually bank transfer) to secure the date and then can choose a later date to do the trial at the client’s and my convenience OR the client can choose to have an early trial to establish whether or not to proceed. In this case, the trial has to be done as soon as possible to enable the wedding date to be freed up and offered to someone else should it not be what the client is looking for. If the latter is the chosen option, then if after said trial the client wishes to book, full payment for the service provided (for Bride only) is payable. This confirms the booking. If some time is needed to reflect upon the results of the trial, then the trial price is settled with an AGREED reflection time given. Once that time has passed, the date is automatically offered up as “available” to anyone else who has either already enquired or to anyone else in the future. A reminder MAY NOT necessarily be given, so clients must keep lines of communication open if they are interested in proceeding.
PAYMENT TERMS, REFUNDS AND CANCELLATIONS DEPOSIT
Payments are 50% refundable if cancellation of a booking is done less than 12 weeks of the wedding booking and a trial has not yet been done. TRIAL ONLY payments are NON REFUNDABLE. They are only made at the trial and not before, so after the trial if you are not sure of going ahead, payment for the trial only is made. Please make sure you have funds to pay for the trial on the day of the trial, unless they were made prior to the trial electronically. No electronic trial payments will be taken AFTER the trial has taken place unless they can be done from the premises if a client has the facility to do so.
CONFIRMATION OF BOOKING AFTER TRIAL
Can be made by cash or electronically. Electronic payments can be made either immediately if the client has a facility to do this via mobile phone, OR once the client has returned home. However, if payment isn’t made, the date is no longer held. An agreed payment time will be discussed with the client, but no reminders will necessarily be given. Confirmation Payments are NON REFUNDABLE. It is for this reason that the client will be asked if they are 100% happy with everything. Small irregularities such as skin colour changes needed due to future tanning etc can be ironed out either on the day or a 2nd re run will be offered, free of charge, at a location convenient to myself. Also, if the client notices that the foundation didn’t wear as well as hoped, I am happy to do another re run of the problem areas, free of charge. A 2nd re run is also offered to anyone having a very early trial (anything earlier than 6 months before the wedding) BUT it is not an automatic right and will only be offered if it fits in with my work commitments.
DESTINATION WEDDING PAYMENTS
Payment terms for destination weddings are generally conducted in the same manner than domestic weddings. However, I recommend EARLY TRIALS to guarantee the best travel costs. Early flights or travel bookings mean the best prices. I am happy (and generally do) undertake all travel arrangements as soon as flight and train schedules are published by airlines as well as accommodation arrangements. Once agreed on arrival and return dates, I will require reimbursement for travel arrangements immediately after having booked them. Where possible, I aim to book accommodation with a free cancellation policy to make clients’ lives easier should they need to change arrangements, but if this is not possible, the client will be liable for any cancellation costs if cancellation is due to their reasons.
I have read and understood Terms and Conditions
Signed ………………………………………………………………. Date…………………………………